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Frequently Asked Questions

Orders can be placed in our webshop 24 hours a day.

Place the desired products in the digital shopping cart using the blue shopping cart button. When you are ready with the complete order, select order.

Then choose a payment method and click on pay.

Your order has been placed!

Are you not yet an existing customer? Then first click on see dealer prices at a product and fill in the required information. After this you can place an order.

Would you rather speak to an employee? Please contact our customer service on +31 (0) 40 230 2300 or send an e-mail to info@servicebest.com.

It is possible that your account is inactive or that you are not using the correct login details.

First of all, you can check whether you have entered the login name and password correctly. Pay special attention to the use of upper and lower case letters, because these are checked for in the password.

If you still do not succeed in logging in, you can choose the link Forgot password. On this page you can enter your e-mail address, after which a new password will be created automatically. This will be sent to your email address, if the email address is known to us.

If you still cannot login, please contact our customer service. Our customer service can then help you create a new password, reactivate your account or possibly create a new account.

Depending on which country the order is placed from, we offer the following payment methods:

  • Ideal
  • Visa
  • Maestro
  • MasterCard
  • PayPal
  • Bancontact
  • BCK
  • ING Homepay
  • Giropay
  • Sofort Banking
  • Carte Bleue
  • On account

For existing customers of Service Best it is possible to order on account. Your standard payment terms are valid.

 

After an order has been placed, unfortunately no changes can be made. Our webshop is fully automated, which means that if you place an order online, we will immediately get to work in our warehouse. If you have forgotten any items, we advise you to place a new order.

It is not possible to choose a different delivery address. The delivery address which is known in our administration will be used by default.
If you want to provide a different delivery address, which is not a one-time address, you can fill out this form. Our administration will add the desired delivery address to your account.

If you place an order for € 250 or more, you will receive delivery free of charge.
For orders below this amount, Service Best International is obliged to charge € 10,-- ex VAT.

If you would like to return an item, you can access the I want to return something form through your account. Once this is fully completed and sent, you will receive the return instructions.

We handle your order with the utmost care. In the unlikely event that you have a complaint about an order, please fill in the form I have a complaint under my account. You will then receive further instructions from us.

You can easily change your data by going to: https://servicebest.propellor.eu/my-account/edit-my-details
This data will be processed by the administration department, this may take several days. 

You can always ask your question to us via info@servicebest.com or by calling customer service +31 (0)40-2302300 . One of our employees will be able to speak to you immediately and help you further.